Background

eGarage Bangladesh is a modern automotive repair service provider. We managed their complete digital presence, including social media, content creation, ad boosting, and customer service. Our focus was on showcasing their technical expertise, promoting special offers, and building trust with vehicle owners. Through compelling visuals, targeted ads, and responsive customer engagement, we helped eGarage increase bookings, boost local visibility, and establish a strong online brand in the automotive industry.

Objectives

  • Enhance Online Presence
    Establish a consistent and professional brand image across social media platforms to build credibility and attract automotive customers.

  • Increase Customer Engagement
    Create informative and engaging content to educate and connect with car owners, increasing audience interaction and loyalty.

  • Drive Service Bookings
    Use targeted ad boosting to reach potential customers and convert them into service appointments through effective call-to-actions.

  • Streamline Customer Support
    Deliver prompt and helpful responses to inquiries across platforms, improving customer satisfaction and trust.

  • Promote Offers and Expertise
    Highlight seasonal deals, service packages, and technical expertise to position eGarage as a go-to automotive solution in Bangladesh.

Process

Discovery & Research
  • Understand your business goals, target audience & competition

  • Conduct research to identify market trends & opportunities

  • Craft a tailored roadmap for your brand success

Planning & Concept Development
  • Outline key deliverables and timelines

  • Build creative concepts aligned with your brand identity

  • Set measurable KPIs to track success

Creation & Execution
  • Develop content, design assets, campaigns or web elements

  • Implement across the right platforms

  • Ensure quality control & consistency

Optimization & Testing
  • A/B testing for creatives, copy, and performance

  • Track user behavior and interaction

  • Refine strategy based on real-time feedback

Reporting & Growth
  • Share detailed performance reports

  • Highlight wins, insights, and learnings

  • Scale what works & evolve what doesn’t

 

 

Results

  • Increased Social Reach: Achieved a 120% growth in social media followers across platforms within 3 months.

  • Higher Engagement: Boosted post engagement rate by 85% through targeted content and interactive campaigns.

  • Lead Generation: Drove a 60% increase in service bookings through effective ad boosting and call-to-action strategies.

  • Brand Recognition: Strengthened eGarage’s brand presence in the local market with consistent branding and quality visuals.

  • Improved Customer Support: Reduced average response time on social channels and improved customer satisfaction rates.

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Address

E-3, Genda, Savar, DHK-1340, Bangladesh

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